Frequently Asked Questions
General Questions
What services does Press-UR Ink offer?
We specialize in custom apparel, DTF transfers, websites, branding, social media graphics, signs and banners, engraving, promotional products, and business marketing materials.
Where are you located?
Press-UR Ink is based in Northeast Ohio and serves both local and nationwide customers.
Do you ship orders?
Yes. We offer shipping throughout the United States as well as local pickup and delivery options.
Do you require deposits?
Yes. Most custom projects require a 50% deposit before production begins.
How do I get started?
Simply contact us through our quote form with details about your project, ideas, sizes, quantities, or inspiration photos.
Apparel FAQ
Do you have minimum order quantities?
No. We can produce single items as well as large bulk orders.
What apparel items do you offer?
We offer t-shirts, hoodies, crewnecks, polos, jerseys, uniforms, tote bags, hats, and more.
Can you help create my design?
Absolutely. We offer custom graphic design and branding support.
What file types do you accept?
PNG, SVG, AI, EPS, PDF, and high-resolution JPG files are preferred.
How long do apparel orders take?
Most orders are completed within 7–14 business days depending on quantity and complexity.
DTF Transfer FAQ
What is DTF printing?
DTF (Direct-to-Film) printing creates vibrant full-color transfers that can be heat pressed onto apparel.
What is a gang sheet?
A gang sheet combines multiple logos or designs onto one sheet to maximize space and reduce cost.
Are DTF transfers durable?
Yes. Our transfers are designed for long-lasting wear with proper pressing and care.
Do I need a heat press?
Yes. A heat press is recommended for proper application and durability.
What size transfers do you offer?
We offer multiple sizes ranging from small logos to large full-front designs and gang sheets.
Website & Branding FAQ
Do you build mobile-friendly websites?
Yes. All websites are optimized for phones, tablets, and desktop viewing.
How long does a website take?
Most websites are completed within 2–6 weeks depending on the project size and content.
Can you help with branding too?
Absolutely. We provide logo design, social media branding, marketing materials, apparel branding, and more.
Do you offer website maintenance?
Yes. Ongoing maintenance and update services are available.
Can you redesign an existing website?
Yes. We can refresh or completely rebuild existing websites and branding.
Signs & Banners FAQ
What types of signs do you offer?
We offer vinyl banners, retractable banners, yard signs, window graphics, event signage, A-frame signs, and more.
Do you create custom banner designs?
Yes. We provide full custom design services for signage and event displays.
Do you offer large format printing?
Yes. We produce large banners, oversized signage, and event displays.
How long do sign orders take?
Most signage orders are completed within several business days to two weeks depending on size and materials.
Engraving FAQ
What materials can you engrave?
We engrave wood, metal, leather, acrylic, tumblers, slate, glass, and more.
Can I personalize products with names or logos?
Yes. We can engrave names, logos, initials, dates, quotes, and custom artwork.
Is engraving permanent?
Yes. Laser engraving creates a long-lasting permanent finish.
Do you offer bulk engraving orders?
Absolutely. We provide engraving for businesses, events, employee gifts, awards, and promotional items.
Social Media & Marketing FAQ
Do you create social media graphics?
Yes. We create branded posts, promotional graphics, advertising content, and campaign visuals.
Can you help keep my branding consistent?
Absolutely. We help businesses maintain a cohesive visual identity online.
Do you help with promotional campaigns?
Yes. We create content for launches, events, giveaways, sales, and seasonal promotions.
Why is social media important for businesses?
Consistent social media content helps businesses stay visible, build trust, and engage with customers.
Payments & Policies
What payment methods do you accept?
We accept multiple payment methods including cards, digital payments, and invoicing options.
Are deposits refundable?
Deposits are generally non-refundable once design or production work has started.
Will I see a proof before production?
Yes. Proofs are provided for approval before final production on most custom projects.
Can rush orders be completed?
Rush services may be available depending on scheduling and product availability.
What happens if I need changes after approval?
Additional revisions after approval may result in extra charges depending on the project.